Select “Yes” if your device powers up and functions normally.

Select “Yes” if your device meets all of the following conditions:

• The display has no cracks or LCD fractures
• The display has no scratches or only minor surface scratches that do not affect the touchscreen functionality or readability
• The display has no chips or only minor chips around the front glass
• The display has no discoloration or only minor discoloration and/or white spots
• The display does NOT show signs of “screen lifting”
• You cannot feel a click or squish when applying pressure to the screen on a flat surface

Select “No” if your device exhibits any of the following conditions:

• The display has one or more cracks on the front glass or the LCD is fractured
• The display has a shattered front glass
• The display is not functioning properly and/or is not responsive to touch
• The display has deep scratches that impair the usability or readability
• The screen shows signs of bleeding and/or streaks
• The display shows signs of “screen lifting”
• You can feel a click or squish when applying pressure to the screen on a flat surface

We do not accept:

• Devices with signs of severe physical or liquid damage
• Devices containing counterfeit or third party parts
• Devices with unauthorized modifications

The case of the device consists of the edges and the back or shell.

Select “Yes” if your device meets all of the following conditions:

• The enclosure has no scratches or only minor scratches or scuffs from normal wear and tear
• The device has no dents/chips or only minimal dents/chips
• The device has a slight or no bend
• The camera lens is not missing, cracked, or damaged (Phone & Tablet Only)
• The sensors are clear of any scratches or condensation (Watch Only)

Select “No” if your device exhibits any of the following conditions:

• The enclosure has significant signs of damage beyond normal wear and tear
• The device has a large/obvious bend
• The enclosure is missing completely
• The device has a swollen battery
• The camera lens is missing, cracked, or damaged (Phone & Tablet Only)
• The sensors are covered by scratches or condensation (Watch Only)

We do not accept:

• Devices with signs of severe physical or liquid damage
• Devices containing counterfeit or third party parts
• Devices with unauthorized modifications

Select “Yes” if your device meets all of the following conditions:

• All of the buttons are present:
  • Phone & Tablet: sleep/wake, volume, home, ring/silent switch
  • Watch: crown, side, band release
• All of the buttons are functioning properly
• The band can attach and detach from the enclosure with no issues (Watch Only)

Select “No” if your device exhibits any of the following conditions:

• One or more of the buttons are missing:
  • Phone & Tablet: sleep/wake, volume, home, ring/silent switch
  • Watch: crown, side, band release
• One or more of the buttons are not functioning properly
• The band has issues attaching/detaching to/from the enclosure (Watch Only)

We do not accept:

• Devices containing counterfeit or third party parts
• Devices with unauthorized modifications

Select “Yes” if your device is free from obvious liquid damage.

• You cannot visibly see liquid under the display

If your device is not associated to a specific carrier, select “unlocked”.

Based on what you told us, your device doesn’t qualify for a gift card, but it is eligible for free recycling by entering here